It is no secret that waiting areas are considered as the face of your hospital. Your waiting room will be your first chance to tell your patients how deeply you care.
Studies indicate that patients undergo a waiting process of an average 25-30 minutes in a clinic and upto 60 minutes in a hospital. It is essential to make this period educational and comfortable to ensure highest levels of patient satisfaction by utilising OPD Waiting Area TV and Real Estate in the right way.
Sometimes even when you provide excellent consultation a patient may be unhappy because his experience leading up to the visitation was not pleasant. And, this often results in a low overall patient satisfaction. As the saying goes, ‘the first impression is the last impression.
Well, fortunately managing your waiting area more effectively is not a heavy investment but definitely an art to learn. Here are some of our tips to help you improve your waiting areas within your OPDs more efficiently: